Privacy Policy

Naija Jollof Waterloo is a local Nigerian food service offering online ordering, takeout, and delivery in the Kitchener–Waterloo area.

Website: naijajollofw.ca

Location: 280 Lester Street #102, Waterloo, ON N2L 0G2

We only collect personal information necessary to serve your orders and improve your experience. This includes:

• Name and contact info (when placing orders or contacting us)
• Delivery address and order preferences
• Phone number (for order updates)
• Email (if you opt into updates)
• Payment information (securely handled by third-party processors such as Square)

We use your information to:

• Fulfill and deliver your orders
• Respond to your questions
• Send you order confirmations or important updates
• Occasionally share promotions (only if you opt in)

We do not sell your data. Ever.

Our site uses basic cookies to:

• Keep items in your cart
• Save your login if you have an account
• Improve website speed and experience

We may also store a copy of your guest cart ID in your browser’s local storage so your cart can be restored if Safari clears cookies after a period of inactivity. You can clear cookies and site data in your browser settings anytime.

Some pages may include content (like maps) from external sources such as Google. These services may collect data just as if you visited their site directly.

We may share your info with:

• Delivery partners (for example Uber, DoorDash, or restaurant staff for manual delivery)
• Payment processors (for example Square)
• Website hosting providers

Only as needed to process orders or keep the website running.

• Order info is stored for audit and legal purposes (usually up to 7 years)
• Account data (if created) is stored until you delete it
• Cookies last up to 30 days unless you clear them

You can:

• Request a copy of the personal data we store
• Ask us to delete your account or data
• Opt out of any promotional emails anytime

Contact us by phone at (519) 885-1517 or via WhatsApp.

You can contact us anytime by phone or WhatsApp for questions about your data or privacy. See also our Terms and Conditions.